Security and trust
Performant infrastructure with uncompromising security.
++++Overview
We know that your AI models form the backbone of your product — that’s why security and compliance are built into every layer of our infrastructure. Meet your regulatory needs without sacrificing performance.
Compliance
Companies around the world trust us with their most sensitive workloads. We’re equipped to meet the the unique compliance needs of highly regulated industries, and we maintain compliance with SOC 2 Type II, HIPAA, and GDPR.
Security features
We provide robust security features to protect your data and workloads, including data encryption, container security, network and access controls, workload isolation, and extensive penetration testing.
Data privacy
We’re in the business of providing ML inference infrastructure, not using customer data. By default, we never store model inputs, outputs, or weights. Caching weights is optional, and they can be permanently erased at any time.
Workload isolation
We ensure the necessary isolation to protect your workloads. All models are run as dedicated deployments, and we take extra steps to ensure container security, network security, and strict privilege management.
Self-hosted inference
We offer single-tenant environments and self-hosted deployments to provide enterprises with enhanced control over regulatory adherence, data localization, and customization of their inference infrastructure.
Rime’s state-of-the-art p99 latency and 100% uptime over 2024 is driven by our shared laser focus on fundamentals, and we’re excited to push the frontier even further with Baseten.
Baseten enabled us to achieve something remarkable—delivering real-time AI phone calls with sub-400 millisecond response times. That level of speed set us apart from every competitor.
A week ago we reached out with a hefty goal and within days your team helped us get set up and stable for a launch. It went smoothly, entirely thanks to you guys. 100% couldn’t have gone live without the software and hardware support you guys worked through the weekend to get us. The custom optimized Whisper on Baseten’s autoscaling L4 GPUs saved us.
Inference for custom-built LLMs could be a major headache. Thanks to Baseten, we’re getting cost-effective high-performance model serving without any extra burden on our internal engineering teams. Instead, we get to focus our expertise on creating the best possible domain-specific LLMs for our customers.
You guys have literally enabled us to hit insane revenue numbers without ever thinking about GPUs and scaling. We would be stuck in GPU AWS land without y'all. Truss files are amazing, y'all are on top of it always, and the product is well thought out. I know I ask for a lot so I just wanted to let you guys know that I am so blown away by everything Baseten.
Baseten gets the stuff we don't want to do out of the way. Now, our small, scrappy team can punch above our weight. It's everything from model serving, to auto-scaling, to iterating on products around those models, so we can deliver value to our customers and not worry about ML infrastructure.
Baseten provides an easy way for us to host our models, iterate on them, and experiment without worrying about any of the DevOps involved.
Baseten has allowed us to efficiently build an entirely new machine learning platform in just 4 months. By not needing to worry about managing our model infrastructure, Laurel has been able to drastically reduce our time to develop new predictive features and maintain more than double the number of models from our old platform.
